Effective Date: September 1, 2026. By accessing our website, requesting a quote, purchasing services, or working with SUTTON MARKETING INC, you agree to these Terms.
1. Company Overview
SUTTON MARKETING INC provides public relations, marketing, marketing research, public opinion polling, campaign intelligence, brand insight, and related project support services.
2. Services Offered
Services may include public relations strategy, brand reputation management, corporate communications, media outreach support, press release writing, marketing strategy development, digital campaign support, advertising coordination, content marketing planning, market research, customer research, competitor research, brand perception studies, public opinion polling, survey design and distribution, audience analysis, campaign intelligence, research reporting, and consulting support.
3. Quotes and Pricing
Specific deliverables, pricing, timelines, and requirements are defined in a written quote, proposal, invoice, or service agreement. Pricing depends on service type, scope, timeline, complexity, campaign requirements, research tools, survey distribution, vendor needs, advertising requirements, and deliverables. Additional fees may apply for expanded scope, rush work, additional revisions, travel, rescheduling, paid media, research platforms, vendor services, survey distribution, or third-party expenses.
4. Payments
Clients agree to pay invoices according to the stated payment terms. Some projects may require a deposit, milestone payment, or full payment before work begins. Late or failed payments may result in project delay, suspension, cancellation, or withholding of deliverables.
5. Client Responsibilities
Clients are responsible for providing accurate information, project requirements, campaign direction, approvals, schedules, brand materials, account access where applicable, and any required permissions. Delays caused by missing information, late approvals, or changes in client requirements may affect delivery timelines.
6. Project Timelines
Project timelines are estimates unless expressly guaranteed in writing. SUTTON MARKETING INC is not responsible for delays caused by client inaction, third-party vendors, platform issues, advertising platform review delays, payment delays, technology limitations, outages, or events outside our control.
7. Revisions
Revision terms depend on the project scope. Minor revisions may be included if stated in the quote or agreement. Additional revisions, major changes, or new requests outside the original scope may require additional fees.
8. Campaign Deliverables
Deliverables may include communication plans, marketing recommendations, campaign assets, research reports, polling summaries, public messaging drafts, strategy documents, or other agreed materials. Clients may not resell, transfer, alter, or use delivered materials beyond agreed usage rights unless otherwise agreed in writing.
9. Research and Polling Deliverables
Research and polling deliverables may include reports, charts, summaries, findings, audience insights, survey results, polling analysis, and recommendations. Results are based on available data, sample size, methodology, respondent quality, and research limitations. We do not guarantee specific revenue results, public opinion outcomes, media placement, sales, or marketing performance.
10. Intellectual Property
Unless otherwise agreed in writing, SUTTON MARKETING INC retains ownership of original methods, drafts, templates, frameworks, concepts, processes, and internal materials. Clients receive usage rights to final paid deliverables according to the approved scope and payment status.
11. Third-Party Services
Projects may require third-party tools or services including software platforms, survey providers, advertising platforms, media databases, vendors, contractors, cloud storage, travel providers, or analytics tools. SUTTON MARKETING INC is not responsible for third-party outages, policy changes, pricing changes, service interruptions, advertising platform decisions, delays, or limitations.
12. Cancellations and Refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy. Clients should review that policy before purchasing services.
13. Prohibited Use
Clients may not use our services for unlawful, deceptive, abusive, fraudulent, misleading, or harmful purposes. We may refuse or terminate service if a project violates applicable law, professional standards, platform rules, or internal risk policies.
14. No Guaranteed Results
We provide professional services based on experience, research, campaign planning, communication strategy, and available information. We do not guarantee specific revenue results, sales outcomes, media placement, public opinion outcomes, marketing performance, account approvals, or third-party decisions.
15. Limitation of Liability
To the maximum extent permitted by law, SUTTON MARKETING INC is not liable for indirect, incidental, consequential, special, or punitive damages arising from use of our services.
16. Contact
SUTTON MARKETING INC
8954 Shadow Wood Blvd, Coral Springs, FL 33071
Phone: +1 302 498 8937
Email: Sutton@suttonmarketing.us